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Guest Environment Expert - Hotel Cleaning

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: The Ritz-Carlton Hotel Company, L.L.C.
Full Time position
Listed on 2026-07-10
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Housekeeping, Laundry
Job Description & How to Apply Below

Role Overview

Guest Environment Expert
- Hotel Cleaning in Riyadh, Saudi Arabia is a Hospitality role focused on keeping guest rooms, public areas, service spaces, and hotel environments clean, organized, safe, and ready for luxury guest experiences. This full‑time opportunity is suited for a dependable housekeeping professional who can manage room cleaning, cart stocking, guest request delivery, public area upkeep, and hands‑on cleaning duties with care, confidentiality, and consistent attention to detail.

Job

Details
  • Country:
    Saudi Arabia
  • City:
    Riyadh
  • Industry: Hospitality
  • Function:
    Janitorial & Cleaning
  • Salary:  (estimated; confirm with employer)
  • Gender: Any
  • Candidate Nationality:
    Any
  • Job Type: Full‑time
Role Context

The Guest Environment Expert
- Hotel Cleaning supports the guest experience by making sure every assigned space feels fresh, comfortable, and professionally maintained. The role covers guest room cleaning, public space care, linen handling, supply restocking, guest request support, and the reporting of maintenance or safety concerns. In a luxury hotel environment, strong housekeeping work protects the property's presentation, improves guest comfort, supports operational flow, and helps create the memorable stay expected from a premium hospitality brand in Riyadh.

Key Responsibilities
  • Clean guest rooms, bathrooms, corridors, public areas, and assigned hotel spaces according to established housekeeping standards.
  • Make beds, replace linen, refresh towels, remove waste, clean surfaces, replenish amenities, and prepare rooms for guest use.
  • Stock housekeeping carts with linen, cleaning supplies, guest amenities, towels, and other daily operational items.
  • Deliver guest requests such as extra bedding, towels, toiletries, and room supplies in a courteous and timely manner.
  • Maintain the appearance and cleanliness of public areas, service spaces, and guest‑facing hotel environments.
  • Inspect assigned areas for cleanliness, missing items, maintenance concerns, safety risks, or presentation issues.
  • Report damaged items, lost property, unusual room conditions, or maintenance needs through the proper hotel process.
  • Follow safe work practices when handling cleaning products, equipment, carts, supplies, and housekeeping tools.
  • Protect guest confidentiality, personal belongings, room privacy, and internal hotel information at all times.
  • Uphold professional grooming, uniform standards, communication expectations, and quality service behavior.
  • Stand, walk, bend, reach, push, pull, lift, carry, and complete active cleaning tasks for extended periods.
  • Move and place housekeeping items weighing up to 50 pounds without assistance when required by the role.
  • Assist colleagues during high occupancy, fast room turnover, urgent cleaning needs, and special guest requests.
  • Complete reasonable duties assigned by supervisors while keeping hotel cleanliness and guest comfort as priorities.
Ideal Profile
  • Previous experience in housekeeping, hotel cleaning, room attendant work, public area cleaning, or janitorial service is preferred.
  • Ability to work in a full‑time non‑management role within an active luxury hotel environment.
  • Strong eye for cleanliness, room presentation, hygiene, organization, and small details that affect guest satisfaction.
  • Physically able to stand, walk, lift, push, pull, carry, and perform hands‑on cleaning work during the shift.
  • Comfortable moving housekeeping items up to 50 pounds without assistance where required.
  • Professional appearance with the ability to follow grooming, uniform, safety, and hotel service standards.
  • Respectful approach to guest privacy, confidentiality, personal belongings, and room security.
  • Reliable, punctual, and able to complete assigned duties with consistency after proper training.
  • Positive team attitude with willingness to support guest rooms, public areas, supplies, and urgent requests.
  • Basic communication skills for interacting politely with guests, supervisors, and housekeeping colleagues.
  • Flexible mindset to adjust to changing room priorities, occupancy levels, and operational instructions.
Skills Set
  • Hotel cleaning
  • Guest room cleaning
  • Housekeeping operations
  • Public area cleaning
  • Room preparation
  • Bed…
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