Gallery Host – Front Desk; Saudi

We are looking for people who have a passion to serve others! Working at the front desk means you are at the hub of the hotel, where you have the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference.

If you enjoy engaging with others, have a winning personality, and have a high sense of responsibility, this role is perfect for you!

As a Front Desk Clerk or Gallery Host - Front Desk, you have the responsibility to give our guests the best hospitality experience they can have by:

• Assisting guests efficiently, courteously, and professionally at all times
• Maintain a high level of service and hospitality.
• Promptly and effectively deal with guest concerns or issues and see that all are met to satisfaction in a timely manner.
• Post guest charges, collect payments, and follow all cash handling procedures as required by the management.
• Be knowledgeable of the hotel brand and various programs.
• Be a great communicator to various departments and management about guest comments and concerns.
• Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
• Have full knowledge of hotel safety and emergency procedures.

Our purpose is "we care for people so they can be their best."

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment - engaged, fulfilled, and ready to take on the world.

Through our values, we put our dedication to care into action:

Respect is earned by being inclusive, valuing diverse points of view, and caring for people and your environment.

Integrity means telling and accepting the truth, honoring your commitments, taking ownership, and acting with pride.

Inclusion seeks to understand, encourage diverse viewpoints, and support each other to thrive.

Empathy is achieved by truly listening, responding with compassion, and walking in the shoes of others.

Experimentation "Be curious and continuously learn; experiment and generate new ideas to make things happen."

Wellbeing prioritizes self-care. Use fun as fuel to build connections within your community.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to apply for this position now!