Executive-Event Sales

Additional Information

Job Number

Job Category Sales & Marketing

Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519

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Schedule Full Time

Located Remotely? N

Position Type Non-Management

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language;

prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Education:

High school diploma or G.E.D. equivalent.

Related

Work Experience:

At least 2 years of related work experience.

Supervisory

Experience:

No supervisory experience.

License or Certification:
None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

ภารกิจของกลุ่มโรงแรม W Hotels คือการจุดประกายความสนใจใคร่รู้ ขยายโลก เราเป็นแหล่งเสริมสร้างประสบการณ์ชีวิต เราพร้อมเปิดประตูและเปิดใจ เราได้รับแรงบันดาลใจจากผู้เข้าพักหน้าใหม่ๆ และประสบการณ์ใหม่ๆ อย่างต่อเนื่อง จิตวิญญาณที่พร้อมสำหรับทุกสิ่งคือหัวใจสำคัญของเรา และทำให้เรามีชื่อเสียงในด้านการสร้างบรรทัดฐานใหม่ของความหรูหราทั่วโลก ทุกอย่าง/ทุกเวลาคือวัฒนธรรมและปรัชญาการบริการของเราที่นำความหลงใหลของผู้เข้าพักมาผสานรวมกับบริการ หากคุณเป็นคนริเริ่มสร้างสรรค์สิ่งใหม่ๆ และมองหาอนาคตของสิ่งที่เป็นไปได้อยู่เสมอ ขอต้อนรับสู่ W Hotels…