Catering Manager

Role Overview

Saudi Gold Refinery SGR is seeking a Catering Manager in Riyadh Saudi Arabia to oversee all food service operations for our corporate and site-based facilities This role ensures compliance with Saudi health regulations and delivers consistent meal quality for site workers The Catering Manager maintains high hygiene standards and operational efficiency across 24 7 sites operations The Catering Manager will report directly to the VP of HR and will play a key role in maintaining workforce morale through reliable and high-quality food services This position controls the catering budget enforces strict health and safety compliance and optimizes vendor performance to support SGR s operational continuity

• Vendor Contract Management The role manages the end-to-end tendering and contracting process for catering services ensuring vendors meet SGR s quality cost and compliance standards It includes regular performance reviews and enforcement of service level agreements to maintain consistent service delivery
• Health Safety Compliance This position ensures all catering operations strictly adhere to SFDA regulations and HACCP standards through regular audits and inspections It involves coordinating with health authorities and implementing corrective actions for any hygiene or safety violations immediately
• Budget Financial Control The Catering Manager develops and monitors the annual catering budget analyzing cost-per-meal metrics to identify savings opportunities It requires accurate verification of vendor invoices against actual service delivery to prevent overbilling and ensure financial discipline
• Catering Logistics The role coordinates catering planning and logistics to ensure nutritious meals are available for all shift rotations including night shifts It involves working closely with operations supervisors to align dining schedules with production breaks and minimize downtime
• Menu Quality Assurance This position designs and monitors rotating menus that cater to diverse cultural and dietary needs of the workforce It includes regular tasting sessions and quality checks to ensure food temperature portion size and presentation meet established standards
• Stakeholder Feedback Loop The Catering Manager implements structured feedback mechanisms to capture employee opinions on food quality and service efficiency It involves analyzing survey data and taking actionable steps to address common complaints or suggestions for improvement
• Waste Sustainability Management This position monitors food waste generation and implements strategies to reduce waste in line with SGR s sustainability goals It includes overseeing proper disposal methods and collaborating with waste management vendors to ensure environmental compliance

• Employee satisfaction scores for catering services remain above 85 in quarterly surveys
• Catering costs per meal are reduced by 5 through efficient waste management and negotiation
• Zero major non-conformities are recorded during external SFDA or municipal health inspections
• Primary catering contracts are renegotiated to include fixed pricing and enhanced service levels
• A digital feedback system is implemented to provide real-time data on service quality
• Contingency plans for catering disruptions are tested and proven effective with zero service interruptions
• Vendor performance reviews are completed quarterly with documented corrective actions for any gaps

Saudi Gold Refinery welcomes applications from all qualified candidates Hiring decisions are made based on role requirements skills experience and alignment with Saudization and Vision 2030 priorities

• Bachelor's degree in Hospitality Management, Business…