Sr. Services Officer - Kirby KSA

Job Summary

To effectively carry out duties assigned in a timely, accurate manner. Duties assigned can include any of the responsibilities like manage the development and implementation of HR initiatives and systems, and review and maintaining counselling policies and procedures.

• Manage various ES processes and make sure that it is completed in the agreed time with business units.
• Review and follow-up residency activities (local transfer, tracking ES activities, cancellations, etc).
• Create expenditures reports and petty cash reimbursement.
• Support the development and implementation of HR initiatives and systems.
• Provide counselling on policies and procedures.
• Support the management of disciplinary and grievance issues.
• Maintain employee records according to policy and legal requirements.
• Review employment and working conditions to ensure legal compliance.
• Be an effective team player and contribute to the timely delivery of accurate ministry forms.
• Ensure accurate and timely recording of transactions in the SAP and other ES systems.
• Make daily and weekly workload reports.
• Track all ES activities and make sure meeting SLA with other BU’s.
• Develop training and development programs.
• Assist in performance management processes.
• Create and implement effective onboarding plans.

• Have a very good command in English (written, spoken, read) / Fluent Arabic is a Must.
• Experience 4-7 years.
• Computer
  
  Skills:
  
  Software, MS Windows, MS Word, MS Excel, Power Point, Internet and Outlook.
• Knowledge of SAP (Preferred).
• Must be reliable and dedicated and flexibility to work additional hours as business requirements dictate.
• Willingness to accept additional assignments and can work under pressures.
• Proven experience as HR officer, administrator or other HR position.
• Understanding of labor laws and disciplinary procedures.
• Outstanding organizational and time‑management abilities.
• Excellent communication and interpersonal skills in Arabic and English – Verbal & Written.
• Problem‑solving and decision‑making aptitude & strong ethics and reliability.

High School – BSc/BA in business administration is a plus.