Human Capital Operation Manager

To assist in overseeing and the supervision of Human Capital operations ensuring timeliness and accuracy whilst following Human Capital best practices within predefined policies and procedures.

• Assist in the preparation of the human capital operations department annual budget and participate in human capital's budgeting cycle and process.
• Recommend improvements to the human capital operations department’s policies and manage the implementation of procedures and controls covering all areas of activity, ensuring relevant procedural/legislative requirements are fulfilled.
• Manage the preparation of all benefits transactions in an accurate and timely manner to ensure all employees' payments go through accordingly.
• Manage end to end GOSI administrative services (enroll new hires, monthly update of GOSI data) and keep abreast on updated GOSI policies and procedures to ensure its proper implementation.
• Keep track of newly hired personnel and manage EF employees’ documentation and ensure the appropriate archiving of government‑issued paperwork copies (i.e., visas, passports etc.).
• Oversee employee services such as onboarding, contract activation/renewal, policy advice, and end‑of‑service indemnities processes (files processing, paperwork, and payment settlement).
• Manage employee leaves and vacation requests, identify red flags, and report request outcomes to appropriate stakeholders. Also manage employee termination procedures, including cancellation of work permits and exit permits while adhering to relevant laws, regulations, and legal requirements.
• Conduct off‑boarding meetings (exit interviews) with resigning employees, analyzing the received information to measure the turnover rate causes and suggest initiatives to increase employee retention.

• Education
  : A bachelor's degree in human resources, Business Management or other relevant fields of study is required.
• Years of experience
  :+7 years human resources
• Skills
  :
  General Human Capital Knowledge, Coaching and Internal Business Consulting, Performance and Rewards Implementation, Information Systems Knowledge, Rules and Regulations, Human Capital Strategy.