Global Director, HR Operations

Jisr is Saudi Arabia's leading workforce management platform, trusted by 4,500+ organizations and managing 700,000+ employees across the Kingdom. Since 2016, we’ve been on a mission to transform how businesses manage their most valuable asset - their people. From HR operations and payroll to talent management and compliance, we bring everything together in one powerful, locally-designed platform that understands the unique needs of Saudi businesses.

Backed by a $30M Series A from Merak Capital (the largest SaaS Series A in MENA), we’re growing 100%+ YoY and processing over 10B SAR.

The Global Director of HR Operations will own and lead all HR operational functions across Jisr’s internal organization and, where relevant, influence best-practice design within our HR platform. This role is responsible for building scalable, compliant, and high-impact HR operations that support growth, operational excellence, and employee experience. This is a senior leadership role requiring deep expertise in HR operations, strong knowledge of Saudi and MENA region labor regulations, and proven experience operating in fast-growing or complex organizations.

• Lead end-to-end HR operations including employee lifecycle management, payroll coordination, benefits administration, HR systems, and HR service delivery.
• Design, implement, and continuously improve HR operational processes that scale with company growth.
• Ensure consistent, high-quality HR service delivery across the organization.

• Ensure full compliance with Saudi and MENA region labor law, GOSI, Mudad, Qiwa, Nitaqat, and other relevant regulatory requirements.
• Own HR policies, procedures, and internal controls, ensuring alignment with legal and regulatory standards.
• Partner with Legal and Finance on audits, risk management, and regulatory reporting

• Own HRIS and people systems strategy, including system configuration, integrations, data integrity, and reporting.
• Drive data-driven decision-making through dashboards, KPIs, and operational metrics
• Partner closely with Product and Engineering teams (where applicable) to inform HR product development with real-world operational insights

• Build, lead, and develop a high-performing HR operations team
• Act as a trusted advisor to senior leadership on HR operational matters
• Partner cross-functionally with Finance, Legal, IT, and Business Leaders to align HR operations with company objectives.
• Lead HR operational readiness for growth, including headcount scaling, organizational changes, and process automation.
• Drive operational excellence initiatives focused on efficiency, employee experience, and cost optimization.

• Build a best in class Global HR Operations team.
• Establish SLAs across the organization.
• Create clearly defined processes for all HR Operations work streams.
• Ensure all HR systems are continuously audited and accurate

• You’re a builder: you create systems that scale.
• You thrive in ambiguity, you create order from chaos.
• You can influence without authority and earn trust with experienced leaders.

• Minimum 10 years of progressive experience in HR Operations, HR Shared Services, or related HR leadership roles.
• Strong hands‑on experience with HR operations in Saudi Arabia and MENA region, including labor law and government platforms.
• Proven experience building or scaling HR operations in a high‑growth, tech‑enabled, or complex organization.
• Deep understanding of payroll operations, benefits, HR compliance, and HR systems.
• Demonstrated leadership experience managing and developing teams

• Experience in HR tech, SaaS, or digital transformation environments
• Exposure to regional (GCC) HR operations is a strong plus.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
• Professional HR certifications (e.g., SHRM, CIPD) are a plus.
• Operational excellence and process design.
• Strong judgment and risk awareness.
• Data‑driven and systems‑oriented mindset
• Ability to operate strategically while remaining hands‑on.
• Strong communication and stakeholder management skills.
• High integrity and discretion

• Build a partner engine inside the leading HR tech company in Saudi Arabia
• Directly influence digital transformation for thousands of Saudi organizations
• Accelerate your career in one of the fastest‑growing SaaS companies in MENA
• Highly competitive compensation (senior level; performance‑driven upside)
• Comprehensive benefits package including health insurance and performance bonuses
• Supportive leadership that removes obstacles so you can build and win
• High‑trust, high‑performance team with modern office space in Riyadh
• Company‑sponsored team events, offsites, and celebrations