People Operations Associate

Overview

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region. With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space.

By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.

• Ensure compliance with UAE Labor Laws and regulations, providing advice and guidance to management as needed.
• Develop and coordinate training initiatives tailored to employee needs, fostering continuous professional development.
• Serve as a trusted point of contact for employees, addressing their concerns, grievances, and providing support as necessary.
• Contribute to performance management activities, including assisting with goal setting and conducting performance appraisals.
• Maintain meticulous records of HR activities, ensuring accuracy and confidentiality in data management.
• Generate insightful reports on HR metrics and initiatives, offering actionable insights.
• Manage disciplinary procedures with fairness and adherence to company policies and legal requirements.
• Collaborate closely with cross-functional teams to ensure HR strategies align with organizational objectives and culture.
• Develop and implement Emiratisation strategies to attract, retain, and develop kitopians within the organization.
• Collaborate with other departments to align Emiratisation efforts with organizational goals and objectives.

• Bachelor s degree in Human Resources Management or related field.
• Minimum of 3 years of experience as an HR Generalist in the UAE, preferably within the F&B sector.
• Strong understanding of UAE Labor Laws and regulations.
• Proficiency in report submission and data management using HRIS (Human Resources Information Systems) or similar tools.
• Proven experience in managing disciplinary procedures effectively.
• Excellent communication and interpersonal skills, with the ability to build rapport with UAE Nationals.
• Fluency in Arabic is required
• Ability to work independently as well as part of a team, with a proactive and solution-oriented approach

• Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
• Be involved in customized workshops run by the Kitopi Academy.
• Have the chance to work in an international, diverse, and inclusive environment.
• Become part of one of the most caring communities out there.
• Free and unlimited access to a nutritionist.
• No Dress Code! (T&C applies).
• The famous team activities and social events bursting with fun.
• Inclusive private health insurance.
• Up to 50% discount on Kitopi brands.
• Annual leave as per the company policy.
• Flexible working hours to support work-life balance.
• Wellness spaces designed for mothers inclusive for all.
• Monthly well-being programs to nurture your mental and physical health.
• Informative and empowering webinars to support your growth.
• Social Thursdays and Fridays across markets to gather and connect with colleagues.

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to…