Talent Acquisition Lead

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer life cycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Lucidya is entering a new phase of growth. As we continue to scale our commercial teams, expand our graduate hiring initiatives, and strengthen our presence across the Saudi talent market, the quality of the people we bring into the company will directly shape our future.

This role is about much more than filling vacancies.

As Talent Acquisition Lead, you'll play a key role in building the next generation of Lucidya talent. You'll help define how candidates experience our company, how future employees learn about our culture, and how we attract people who will raise the bar for everyone around them.

You'll be the bridge between Lucidya and the talent market – representing our values, building relationships with universities, identifying high-potential graduates, and ensuring every candidate interaction reflects the kind of company we're striving to become.

Success in this role means consistently attracting exceptional talent while creating a hiring experience that candidates remember for the right reasons. You'll help shape a culture where great people want to join, grow, and do the best work of their careers.

• You’ll partner closely with leaders across Sales, Customer Experience, Strategy & Performance, and other business functions to understand hiring needs and proactively build pipelines before roles become urgent.
• Rather than reacting to vacancies, you’ll help the business stay ahead of its talent needs.

• You’ll build strong partnerships with universities, student organizations, and graduate communities across Saudi Arabia.
• Whether you’re presenting at a career fair, leading a campus event, or hosting students at Lucidya, you’ll tell the story of who we are, what we believe in, and why ambitious graduates should build their careers with us.

• You’ll own recruitment for our graduate programs and assessment centers, creating structured processes that help us identify potential, not just experience.
• You’ll continuously refine how we assess candidates to ensure we’re selecting individuals who can thrive in a high-performance, high-growth environment.

• You’ll ensure every candidate receives a professional, transparent, and engaging experience throughout the hiring process.
• You’ll understand that every interaction shapes our employer brand, regardless of whether a candidate ultimately joins Lucidya.

• You’ll partner with hiring managers to define what great talent looks like beyond technical skills.
• You’ll help us consistently hire people who demonstrate curiosity, ownership, collaboration, learning agility, and a genuine desire to contribute to a positive culture.

• You’ll continuously look for opportunities to improve recruitment and onboarding processes.
• You’ll use data, feedback, and candidate insights to identify bottlenecks, improve hiring quality, and create a smoother transition from candidate to employee.

• You’ll track hiring performance through metrics such as time-to-hire, quality-of-hire, candidate satisfaction, pipeline health, and hiring manager satisfaction.
• Most importantly, you’ll use those insights to drive better outcomes rather than simply report numbers.

You’re passionate about talent and genuinely believe that hiring is one of the most important drivers of company culture and business success.

You…