Senior People Operations specialist

About Foodics

Foodics is a leading restaurant management ecosystem and payment tech provider founded in 2014 with headquarters in Riyadh and offices across 5 countries.

A Senior People Operations Specialist will manage and support People Operations activities across the company’s portfolio in the KSA, UAE, UK, and MENA region, ensuring execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws.

• Own the end‑to‑end employee journey, including issuing legally compliant employment contracts and amendments.
• Manage onboarding and orientation programs ensuring successful first‑day experience.
• Administer employee status changes, handling promotions, transfers and related documentation.
• Conduct offboarding procedures including exit interviews, final settlements and issuance of experience certificates.
• Manage all employment‑related letters and documentation with accuracy and confidentiality.

• Prepare, verify and submit accurate payroll inputs for timely monthly payroll processing.
• Administer employee benefits programs, including medical/health insurance policy renewals, employee additions/deletions, dependent updates, and serve as liaison for claim inquiries.
• Maintain and audit employee data in the HRIS, ensuring data integrity and act as system configuration and reporting expert.
• Coordinate with finance to ensure accurate accounting and disbursement of payroll.

• Ensure 100% compliance with all labor laws and regulations, including social insurance registrations, contributions, filings and interactions with labor office.
• Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.
• Stay updated on legal changes impacting employment, benefits, and payroll.
• Manage government inspections, audits and surveys, preparing documentation and serving as point of contact.
• Maintain meticulous records for all compliance‑related activities.

• Contribute to developing, reviewing and updating HR policies and procedures in line with mandates and best practices.
• Identify opportunities for automation, integration and efficiency within the people operations framework.
• Document and standardize all operational processes and workflows.

• Collaborate with managers and the People team to coordinate local team‑building activities and engagement initiatives.
• Serve as trusted point of contact for employee inquiries regarding policies, benefits, payroll and general HR matters, resolving issues promptly.
• Foster a culture of trust and transparency through clear and compassionate communication.

• Bachelor’s degree in Human Resources, Business Administration or related field.
• 3–4+ years of proven experience in People Operations, HR Generalist or HR Operations roles.
• Experience managing mandatory social insurance programs and labor office procedures.
• Experience administering group medical insurance policies, including enrollments, terminations, renewals and claims support.
• Proficiency in HRIS platforms, payroll systems and Microsoft Excel/Google Sheets.
• Up‑to‑date knowledge of local labor laws, employment regulations and statutory benefits requirements.
• Strong attention to detail, organizational skills and ability to manage confidential information with discretion.
• Excellent communication and stakeholder management skills.

• Inclusive and diverse culture that encourages innovation and flexibility in‑offices.
• Competitive compensation packages with bonuses and potential shares.
• Personal development opportunities, training and an annual learning stipend.
• Autonomy, mentoring and challenging goals that create opportunities for growth.