L&D Specialist, Manufacturing & Cross‑Cultural Training

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Role Purpose

The Learning & Development Specialist designs, delivers, and evaluates training and capability-building programs that strengthen workforce readiness at Lenovo Manufacturing KSA. Reporting to the L&D Lead, the role supports the full learning lifecycle, from needs analysis to impact measurement, with particular focus on manufacturing skills development, onboarding, and cross-cultural collaboration between Saudi Arabia and Lenovo's China operations.

Key Responsibilities

Program Design & Delivery

• Conduct training needs analyses across manufacturing, operations, and support functions to identify capability gaps.
• Design and develop learning content, courses, and workshops aligned to business objectives and Lenovo's global standards.
• Facilitate classroom, virtual, and on-the-job training sessions for technical and soft-skill development.
• Manage onboarding and orientation programs for new hires, including trainee cohorts.
• Support learning initiatives with Lenovo's China-based teams, including trainee deployments and knowledge-transfer programs at sites.
• Develop cross-cultural resources and briefings to support Saudi–China workforce integration.
• Act as a liaison between local and global L&D stakeholders to ensure program consistency.

Measurement & Reporting

• Track and analyze learning metrics (completion rates, mentor coverage, satisfaction scores, total training hours).
• Prepare reporting and dashboards on L&D outcomes for review by the L&D Lead and executive audiences.
• Recommend improvements based on data and participant feedback.

Operations & Administration

• Manage the Learning Management System (LMS), training records, and scheduling.
• Coordinate with external vendors, training providers, and assessment platforms.
• Support psychometric and competency assessments for candidate and talent evaluation.
• Ensure all programs comply with Lenovo policy, local labor regulations, and HRDF/relevant KSA training mandates.
• Onboard new employees and deliver orientation sessions, including the company profile, organizational structure, and workplace policies.

Qualifications & Experience

• Bachelor's degree in Human Resources, Education, Business Administration, Organizational Psychology, MIS, or a related field.
• 5+ years of experience in Learning & Development, Training, or Talent Development, preferably within manufacturing, technology, or a multinational environment.
• Demonstrated experience designing and facilitating training programs end-to-end.
• Experience with LMS platforms and learning analytics/reporting.
• Exposure to cross-cultural or international work environments is an advantage.
• Deliver training and conduct workshops across technical and soft-skill areas for employees and trainee cohorts.
• Strong instructional design and facilitation skills.
• Excellent communication and presentation abilities (English required; Arabic strongly preferred).
• Data literacy - able to translate learning metrics into clear insights.
• Proficiency in PowerPoint, Excel, Power Bi, and reporting tools.
• Stakeholder management and cross-functional collaboration.
• Cultural sensitivity and adaptability.

Preferred / Nice-to-Have

• Certifications such as CIPD, ATD, SHRM, PHRi, or instructional design credentials.
• Experience with psychometric assessment tools.
• Familiarity with Saudi labor market programs (HRDF, Saudization initiatives).