Senior Manager – HR Operations

We are seeking an experienced Senior Manager – HR Operations to oversee and lead HR operations across a diversified healthcare organization in Saudi Arabia.

The role will be responsible for managing HR operations across multiple healthcare businesses, including hospitals, clinics, pharmacies, and medical laboratories
, while supporting the integration of any future businesses added to the organization's portfolio.

The position will own HR operational performance, compliance, HR systems, workforce planning, policies and procedures, Government Relations compliance, Organizational Development, Performance Management, Employee Relations, Compensation & Benefits, and HR audits.

The role will also lead the Learning & Development agenda on an interim basis until the dedicated L&D function is established.

In addition, the Senior Manager will support HR due diligence and integration activities, drive the implementation of HR strategic initiatives, and ensure that HR KPIs and SLAs are consistently monitored and delivered in line with organizational standards, policies, and Saudi Arabia's regulatory requirements.

• Oversee end-to-end HR operations across multiple healthcare business verticals in KSA.
• Establish, monitor, and improve HR KPIs, SLAs, and operational targets.
• Analyze HR performance indicators and ensure corrective action plans are implemented and closed.
• Ensure HR services are delivered consistently and in accordance with organizational standards.

• Ensure compliance with internal HR policies, procedures, and organizational governance requirements.
• Ensure compliance with applicable Saudi labor and employment regulations.
• Lead and coordinate internal, Group, statutory, regulatory, and external HR audits.
• Ensure timely closure of audit findings and implementation of corrective actions.
• Ensure HR compliance readiness for healthcare accreditation requirements, including CBAHI where applicable.

• Ensure compliance with PDPL and applicable HR data privacy requirements.
• Oversee HRMS customizations, implementations, enhancements, and system governance.
• Partner with IT and relevant stakeholders to ensure HR systems effectively support business requirements.
• Drive HR reporting, dashboards, analytics, and data-driven decision-making.

• Oversee employee investigations, grievances, disciplinary matters, and other employee relations cases.
• Ensure fair, consistent, and legally compliant handling of employee matters.
• Provide guidance to HR teams and management on employee relations issues.

• Lead the implementation and continuous improvement of the Performance Management cycle.
• Ensure performance objectives, reviews, calibration, and development plans are effectively managed.
• Partner with business leaders to improve organizational and individual performance.

• Ensure compliance with KSA Government Relations requirements.
• Maintain strong knowledge of relevant government platforms and processes, including:
• GOSI
• MHRSD
• Ensure compliance with Saudization and Nitaqat requirements.

• Lead HR budgeting, workforce planning, and cost management activities.
• Monitor HR-related costs against approved budgets.
• Support manpower planning and organizational requirements across the business.

• Drive Organizational Development initiatives aligned with business strategy.
• Support organizational structure reviews, workforce optimization, job design, and organizational effectiveness initiatives.
• Partner with senior stakeholders on organizational transformation and change initiatives.
• Oversee Compensation & Benefits activities across the organization.
• Ensure…