General Manager Human Resources

The General Manager Human Resources is responsible for partnering with business leaders to develop and execute people strategies that support organizational goals. This role oversees the full employee lifecycle, including talent acquisition, performance management, compensation and benefits, employee relations, organizational development, learning and development, HR operations, and compliance. The HR Manager leverages HR analytics and technology to drive data-informed decisions while ensuring effective governance, policy implementation, and stakeholder engagement.

• Partner with business leaders to align HR initiatives with organizational objectives and workforce plans.
• Provide strategic HR guidance on organizational design, workforce planning, talent management, and succession planning.
• Support business transformation and organizational effectiveness initiatives.

• Lead end-to-end recruitment activities to attract and retain high-quality talent.
• Collaborate with hiring managers to identify workforce requirements and improve hiring efficiency.
• Develop employer branding and talent pipeline strategies.

• Drive the organization's performance management framework, including goal setting, performance reviews, and development planning.
• Coach managers on performance improvement and employee development.
• Monitor performance metrics and recommend continuous improvements.
• Administer compensation and benefits programs to ensure market competitiveness and internal equity.
• Support salary benchmarking, annual compensation reviews, and incentive programs.
• Ensure compliance with compensation policies and applicable regulations.

• Manage employee relations matters, including investigations, disciplinary actions, grievance handling, and conflict resolution.
• Ensure compliance with labor laws, employment regulations, and company policies.
• Foster a positive employee experience and maintain a productive workplace culture.

• Lead organizational development initiatives that improve effectiveness, engagement, and productivity.
• Support change management programs by developing communication, stakeholder engagement, and adoption plans.
• Drive employee engagement initiatives and organizational culture programs.

• Identify organizational capability gaps and develop learning strategies.
• Design and implement leadership development, technical training, and career development programs.
• Evaluate learning effectiveness and measure training outcomes.

• Utilize HRIS platforms, preferably SAP Success Factors, to manage HR processes and employee data.
• Develop HR dashboards and reports using Power BI and other analytics tools.
• Analyze workforce metrics and provide actionable insights to support business decisions.

• Develop, review, and implement HR policies, procedures, and governance frameworks.
• Ensure HR practices comply with legal requirements and organizational standards.
• Conduct HR audits and support continuous process improvement initiatives.

• Build strong relationships with business leaders and key stakeholders.
• Coach and influence managers on people-related matters.
• Lead and mentor HR team members to achieve departmental objectives.
• Drive cross-functional collaboration to support business priorities.

• Bachelor's degree in Human Resources, Business Administration, or a related discipline. Master's degree or MBA is preferred.
• Professional HR certification (e.g., SHRM-CP/SHRM-SCP, CIPD, HRCI, or equivalent) is an advantage.

• 7–10+ years of progressive HR experience, including at least 3 years in an HR Manager or HR Business Partner role.
• Experience across multiple HR disciplines, including recruitment, employee relations, compensation and benefits, organizational development, and performance management.
• Experience supporting business transformation and change initiatives.