Supervisor, Organizational Communications

SUPERVISOR, ORGANIZATIONAL COMMUNICATIONS

• Supervises on daily bases activities and duties within the assigned areas and coordinates and reports to the concerned management.
• Addresses problems with work quality, issues between employees and other concerns in an effective, timely manner.
• Accountable for developing, incorporating, and ensuring effective mechanisms for the awareness, promotion and sustenance of the organizational brand identity and satisfaction internally as well as external.
• Seeks in developing and maintaining partnerships and alliances with external organizations, social agencies and the community, in an effort to corporate reputation and brand image and brand preference.
• Supervises and oversees of creation and enhancement organizational communication with its internal stakeholders, aiming to gain buy-in and trust, by focusing on increasing receptive feedback channels, ownership on standards and policy implementation, improving outreach, etc.
• Supervises timely and accurate internal and external mechanisms in time of crisis.
• Accountable for the development/ maintenance and upkeep of all unit manuals, policies and records.
• Serves as link between subordinates and upper management.
• Conducts performance reviews, motivates team members and creates strategies to boost productivity.
• Provides daily supervision and oversight of unit staff and activities, ensuring the delivery of effective and quality services.
• Evaluates and supervises the performance and professional development of subordinates according to the performance appraisal policy and initiate corrective action plans as necessary.
• Supports the management in the effective coordination, implementation, monitoring and review of processes, protocols and standards related to departmental functions.
• Supervises teams with the tools and expertise necessary for successful operation.
• Develops strong and effective relationships with staff. Investigates and responds expeditiously to written and verbal inquiries and issues as they arise.
• Participates in KSUMC planning and development programs as required.
• Evaluates staff performance and submit analysis reports about work-load and accomplishments.
• Organizes and provides education and training activities for unit staff as required.
• Establishes related Key Performance Indicators (KPI) for evaluation and development of the unit.
• Performs administrative activities such as supervision of weekly reports, handling inquiries, preparation of monthly work schedule for staff, tracking work order requests, etc.
• Actively addresses employee and work-related issues and problems, guides section supervisors’ performance and concerns.
• Writes an official delegation of all responsibilities and assignments prior to leave / vacation.
• Performs other job related duties as assigned as per to the policy within the entity assigned.

Qualifications

• Essential:
  Bachelor Degree in Public Relations, Business Administration, Management Information System, Statistics, Health Science, Health and Hospital Management or equivalent related field.
• Preferred:
  Master Degree in Public Relations, Business Administration, Management Information System, Statistics, Health Science, Health and Hospital Management or equivalent related field.

Experience

• Bachelor:
  Six (6) years work experience in similar field including Three (3) years work experience at senior role.
• Master:
  Four (4) years work experience in similar field including Two (2) years work experience at senior role.

Mid-Senior level

Full-time

Administrative

Hospitals and Health Care