Ops Managers- F&B Managers

Job title:

Operations Director Department: F&B Operations

Location:

TGP International-KSA

Report to:
Country Director KSA

Subordinate:
Ops Managers- F&B Managers

If you are a dynamic and result-driven professional, we have an exciting opportunity for you as Operations Director. The Operations Director at TGP leads our food and beverage operations, concept development, F&B Ops consultancy for new projects and openings. The successful candidate will be responsible for developing and implementing F&B strategies, managing budgets, and overseeing daily operations to ensure exceptional customer Key responsibilities include leading and coaching the team, monitoring KPIs, maintaining relationships with stakeholders and Clients, Brand Curation, and ensuring quality control.

The manager oversees multiple projects, focusing on profitability and smooth operations while developing the team to achieve high customer satisfaction. Additionally, as part of the management team, contribute to company policies and maintain open communication with the management team, the Country Director, and the company support office.

• Present a briefing workshop document to include:
• Brand standards vs current operations gap analysis
• Brand standards vs Sequence of Service gap analysis
• Analysis of key findings (from site visits & interviews)
• Mystery Dinner scores & analysis
• Current KPIs performance assessment results
• SWOT Analysis of current operations
• Initial Operational recommendations

• Maintain strong relationships with all F&B operators in the market
• Update market list of brands mix on monthly basis
• Develop a proposed plan and implement a business strategy plan by a quarter yearly.