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Operations Director - Facilities Management

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Mackenzie Jones Middle East
Full Time position
Listed on 2026-02-09
Job specializations:
  • Management
    Operations Manager, General Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below

Overview

We are seeking a highly experienced Operations Director to lead integrated facilities management operations for elite, high-protocol clients, including palaces, royal residences, and other VIP assets
. This is a strategic, client-facing leadership role where operational excellence, discretion, and premium service delivery are paramount.

Responsibilities
  • Lead the end-to-end integrated FM operations across multiple high-profile sites.
  • Ensure world-class service delivery across hard and soft FM services, hospitality operations, and client-facing functions.
  • Manage and develop high-performing teams
    , including operations managers and on-site FM staff.
  • Build strong relationships with elite clients and stakeholders
    , ensuring service expectations are consistently exceeded.
  • Drive operational efficiency, compliance, and best practices across all FM functions.
  • Oversee budgeting, resource planning, and reporting for high-value portfolios.
Qualifications
  • Proven experience in senior FM leadership roles
    , preferably in integrated FM for high-protocol, luxury, or VIP clients
    .
  • Strong client-facing, stakeholder management, and leadership skills
    .
  • Deep understanding of complex IFM operations
    , including both hard and soft services.
  • Experience managing premium service delivery standards
    , hospitality operations, and multi-site portfolios.
  • Exceptional strategic thinking, problem-solving, and attention to detail
    .
  • Ability to operate discreetly and professionally in high-profile environments.
Why This Role
  • Influence strategic operational decisions at the highest level.
  • Work in a dynamic, challenging, and highly visible client-facing role
    .
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