Department Manager- FJ & Watches

Responsibilities

• To overview operations of the FJ department in the boutique
• Follow up with the area managers to ensure optimization of the stock level usage
• Participate in setting up the purchase plan
• Ensure all team members are following the established procedures of ordering/ transfer…etc
• Assist the Division Manager in defining the yearly strategic plan for the network and preparing the yearly budgets
• Follow up on daily sales vs monthly/yearly target and take action when necessary
• Coordinate with suppliers, contractors, logistics and merchandizing in regards of opening, closing and/or renovation
• Maintain smooth relationship with the suppliers and business partners to implement partnership
• Attend Managers' meetings to review the shops performance and provide regular feedback to Division manager
• Ensure the best level of customer service.
• Manage, engage, and guide the team reporting to him/her
• Set the objectives and budgets for own team members and ensure their accomplishment
• Responsible for coaching and training own team members
• The ability to identify and satisfy the needs of customers, in order to meet and exceed their expectations

• 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting like Fine Jewellery.
• Sense of initiative and commercial creativity with fashion sensitivity
• Strong knowledge of the luxury industry
• Demonstration of own initiative
• Ability to work varied hours/days, including nights, weekends, and holidays
• Strong interpersonal, communication, organizational and management skills