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Chief Shared Services Officer

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Confidential
Full Time position
Listed on 2026-02-18
Job specializations:
  • Management
    Operations Manager, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 300000 - 400000 SAR Yearly SAR 300000.00 400000.00 YEAR
Job Description & How to Apply Below

The Chief Shared Services Officer (CSSO) is responsible for leading and integrating HR, Supply Chain, and Legal services into a unified, high-performance Shared Services organization that delivers cost efficiency, compliance, and service excellence across the enterprise.

About the Company

We are a publicly listed organization operating within the IT, Telecom, Software Development, & Manpower, sector. Our portfolio includes innovative technology solutions and software platforms designed to serve both Government and Enterprise clients.

Key Responsibilities
  • Define and implement the Shared Services strategy for HR, Supply Chain, and Legal.
  • Establish a single operating model, service catalog, and governance structure across all three functions.
  • Lead centralization, outsourcing, and automation initiatives.
2. HR Shared Services
  • Oversee recruitment, onboarding, payroll, employee relations, learning, and performance management.
  • Ensure compliance with labor laws, Saudization, and HR governance.
  • Drive HR digitization (HRIS, self-service, workflows).
3. Supply Chain Shared Services
  • Lead centralized procurement, vendor management, contracts, logistics coordination, and inventory control.
  • Drive cost savings through strategic sourcing, consolidation, and negotiation.
  • Ensure transparency, auditability, and compliance with procurement policies.
  • Oversee corporate legal affairs, contracts, compliance, litigation management, and regulatory filings.
  • Ensure risk mitigation, corporate governance, and regulatory compliance across all entities.
  • Manage external law firms and legal budgets.
  • Own the Shared Services operating budget.
  • Deliver measurable cost reductions and efficiency gains across HR, SCM, and Legal.
  • Optimize outsourcing, systems, and vendor contracts.
  • Drive automation of HR, procurement, and legal workflows.
  • Implement contract management systems, e-procurement, and case management platforms.
7. Stakeholder & Performance Management
  • Act as the main service delivery partner for all Business Units.
  • Establish SLAs, KPIs, and satisfaction metrics.
  • Lead change management and service culture.
Required Qualifications
  • Bachelor’s degree in Business, HR, Supply Chain, Law, or related field (MBA preferred).
  • 15+ years of progressive leadership experience in HR, Supply Chain, Legal, or Shared Services.
  • 7+ years in senior leadership.
  • Proven experience building or transforming multi-function shared services.
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