Regional Operations Manager
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-16
Listing for:
Ninja ?? نينجا
Full Time
position Listed on 2026-06-16
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Area Manager, General Management
Job Description & How to Apply Below
About The Role
We're looking for a driven Regional Operations Manager to lead our dark store network across the region. You'll own end-to-end operational performance, manage a team of City and Area Managers, and be accountable for cost efficiency and unit economics. If you thrive in fast‑paced quick commerce environments and have a track record of scaling multi‑site operations, this role is for you.
Responsibilities- Regional Leadership & Performance Management — Lead and manage City Managers and Area Managers across the region. Set KPIs, conduct business reviews, and build succession plans.
- Store Operations & Service Performance — Oversee end‑to‑end dark store operations from inbound and putaway through picking and dispatch. Monitor performance dashboards and turnaround times.
- Cost Control & Unit Economics — Own the regional operating cost base including manpower, consumables, and equipment. Drive cost‑per‑order improvement through process optimization.
- Talent, Hiring & Workforce Planning — Lead hiring and onboarding across the management layer. Build a high‑performance culture through coaching, recognition, and accountability.
- Quality, Compliance & Continuous Improvement — Lead operational audits and corrective action plans. Ensure adherence to SOPs, food safety, hygiene, and labor regulations.
- Bachelor's in Industrial Engineering, Supply Chain, Logistics, or Business Administration.
- 8+ years in Operations, with 3+ years leading multi‑store or multi‑city teams.
- Advanced Power BI and Excel for performance tracking and decision‑making.
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