Senior Supervisor – Fulfilment Centre

Job in Riyadh, Riyadh Region, Saudi Arabia

Listing for: RNA Resources Group Limited

Full Time position
Listed on 2026-06-23

Job specializations:

Management
Operations Manager

Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR

Responsibilities

Own daily and weekly work plans aligned with the projections
Lead KATA discussions with concept and planning teams for inbound releases and replenishments
Conduct Control Tower reviews and publish SLA performance data to management
Execute outbound dispatch planning
Monitor and improve individual and team productivity
Coach underperforming staff
Oversee inventory accuracy both in bin and process level
Support new WH projects including racking realignment and layout optimisation
Conduct regular floor walks focusing on area cleanliness, process improvement and backlog clearance
Ensure safety awareness and SOP compliance across the team

Key Performance Indicators

SLA compliance
Unloading SLA adherence
Handover adherence
Returns SLA adherence
Cost Per Piece (CPP)
Throughput (TP)
Daily Plan vs Actual
Timely closure of GRNs
Returns processing
Customer complaints tracking and RCA

Qualifications

Advanced warehouse operations management
Hands on experience on MS Excel, reports
Data-driven SLA and KPI reporting
Cross-functional coordination (planning, concepts, transport)
KATA and lean problem-solving
Team leadership and coaching

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