Associate Business Director - Creative Services

Overview

The primary role of the Associate Business Director
- Creative Operations is to lead the creative operations, find solutions internally, and report to the Business Director
- Creative Operations. Working with all stakeholders, have an overview of the capacity and utilization of each creative resource. The responsibility includes but is not limited to ensuring the agency is running efficiently almost as a profit centre, and no client deadlines are missed.

Keeping the focus on quality, people and process must ensure the smooth running of all areas within the agencies by resolving key production/workflow issues, whilst working with seniors to define optimum resources and processes that underpin the agency's success.

Pre-Briefing Phase:

• Operates as a functional channel between Creative and Account management by working before assignments to assess implications and anticipate workload needs.
• Attends status meetings and collaborates with Creative Resources and Communications team throughout the creative development and stays informed of timing, scope, and priority changes.
• Takes ownership of the Capacity Plan. Ensure that the capacity plan is updated regularly.

Briefing Phase:

• Receives and reviews new assignment briefs to ensure assignment syncs with forecasting and to understand actual creative needs (scope of assignment, timing, and priority).
• Evaluates the available creative resources (aptitude, workstyle, skill, and workload) against creative needs.
• Working to prepare staffing solutions based on matching the right teams (and several teams) with the suitable projects.
• Presents staffing solutions to assign appropriate creative team and works with the CCO & CD to organize and inform the team.
• Organizes creative briefing and pit stops with time, location, and team members and attends briefing.

Post Briefing phase:

• Tracks individuals’ creative contributions to the agency.
• Manage all resources and ensure all projects/accounts are staffed accordingly.
• Ensure department leads see all briefs before dispatching the work to the team.
• Manage the team's time and make recommendations to prioritize their workload to ensure timely work delivery.
• Work closely with the team leads in prioritizing/reallocating workloads.

• Serve as Casting Manager who understands the ins and outs of employees’ skill sets, strengths, and weaknesses to map talent to the business appropriately.
• Anticipate trends within the group and create innovative solutions.
• Assesses skill sets and specialities, assigning the best possible resources for every project.
• Continually monitors the group for efficiencies and overloaded reports concerns and opportunities to the head of creative services.
• Works to share the appropriate level of communication with creative teams, understanding what might be best suited to share in the hallway, via email, or through scheduled meetings.
• Maintains open-mindedness to ideas and welcomes feedback on changing or improving processes.
• Manage the day-to-day running of the workload allocations.
• Regularly watch timesheets and vacations for the full team and prepare reports.
• Monitors the repository and remains gatekeeper for asset management.
• Follows and leads the Groupe GDPR policy and guides others to follow.
• Support company culture; actively seek new, more innovative ways of doing things.

• Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders.
• Tracks creative contributions and helps people do their best.
• Projects optimism in the face of challenges.
• Confidently brings escalated situations to resolution.
• Gains support and ownership of all key stakeholders to deploy resources efficiently and effectively.
• Problem-solver and solution-oriented.
• To keep calm under extreme work pressure and yet deliver.

• Takes initiative to challenge an established point of view with respect and openness.
• Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire.
• Able to handle complex issues and make decisions even when…