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Luxury Member Success & Complaint Lead
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-13
Listing for:
Ten Lifestyle Group
Full Time
position Listed on 2026-07-13
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
Ten Lifestyle Group is seeking an experienced Member Success Manager to lead complaint excellence and member recovery across the MEA region, initially supporting a Saudi client. This role blends high‑touch service with strategic impact, requiring emotional intelligence and commercial awareness.
You will coach Lifestyle Managers and senior leaders, manage complex escalations, identify trends, and drive improvements that reduce volumes while protecting relationships with high‑net‑worth members.
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