Global Customer Care Leader - Scale Operations & Experience
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-31
Listing for:
webook.com
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
is seeking a Customer Care Manager to lead operations across the platform, its clients, and global markets. The role encompasses end-to-end responsibility, in-house team management, service quality, escalations, processes, reporting, systems, and outsourcing strategy.
The ideal candidate is a hands-on leader with experience managing both in-house and outsourced teams, fluent in Arabic and English, and skilled at designing scalable customer care operations while delivering excellent
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