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Enterprise Services Director, AI-Powered CX
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-08
Listing for:
8390 Saudi Arabia - Branch of Genesys Cloud Services Inc Middle East for Business Services
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
Corporate Strategy, Project & Program Management, Client Relationship Management, Change Management
Job Description & How to Apply Below
Genesys Riyadh is recruiting a Service Engagement Director to lead enterprise customer transformations, shaping value through cloud-based, AI-enabled customer experience platforms. You will own end-to-end services engagements, drive multi-year strategies, and ensure profitable delivery while engaging senior stakeholders in the GCC region.
The role emphasizes strategic leadership, revenue growth, and risk management across complex programs, with travel across Saudi Arabia and the broader region.
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