Customer Success Leader Retention & Process Innovation
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-24
Listing for:
Futu Holdings Limited
Full Time
position Listed on 2026-08-24
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Futu Holdings Limited is seeking an experienced Customer Success Manager to build and lead a team of Customer Success Specialists in Riyadh. You will drive retention, expansion, and satisfaction while collaborating cross-functionally to optimize processes and outcomes.
You will mentor staff, oversee escalations, and develop data-driven strategies to enhance service delivery, renewals, and upsell opportunities across the client portfolio.
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