Mobile Satellite Portfolio Mgmt Section Manager

Job Purpose

The role holder is responsible for managing Mobile Satellite Portfolio Mgmt through effective plans and directions from management, The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

The role holder is responsible for managing Mobile Satellite Portfolio Mgmt through effective plans and directions from management, The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

• Contributes in the development of stc’s organization strategy and to the overall process of management and corporate decision making along with other members of the Executive Team.
• Directs and manages the Mobile Satellite Portfolio Mgmt mandates, providing leadership and facilitating work processes in order to achieve high performance standards.
• Leads and monitors change in Mobile Satellite Portfolio Mgmt providing guidance and support, necessary for continuous improvement.
• Ensures compliance with organizational policies, procedures and quality standards in Mobile Satellite Portfolio Mgmt

• Gather input from Commercial Strategy and identify Satellite product requirements
• Coordinate with Commercial Strategy to ensure customer needs are translated to clear product needs
• Develop & maintain Satellite product portfolio of packages in alignment with marketing plan.
• Manage Satellite services’ lifecycle, revenues and profitability and monitor services pricing
• Manage Satellite services bundles commercial launch in coordination with technical and commercial counterparts
• Monitor Satellite services and Add-ons lifecycle, (including sales, retention and market communication), revenues and profitability, and conduct regular product deep dives, recommend corrective actions and ensure their executions
• Develop and maintain Satellite services and bundles roadmap, and participate in the development of postpaid yearly market plan
• Develop and monitor Satellite services and Add-ons pricing in coordination with Pricing team based on the market dynamic
• Support Marketing Communication in the development of Satellite services and Add-ons communication plans and briefs
• Coordinate with Satellite Campaign management to maximize Satellite plan uptake, maximize sales and minimize retention
• Coordinate Mobility Services and other B2C services product managers to launch bundled and integrated products
• Coordinate with (stc Channels) to ensure market share and sales target are achieved
• Determine the optimum commission scheme and sales mix within different channels
• Coordinate with (stc Channels) and Customer Care to prepare relevant support material for Satellite services and bundles sales and customer service
• Coordinate with Commercial Strategy to conduct relevant customer-level analysis on Satellite services and bundles to generate insights and recommendations

• Defines goals and key performance indicators for members of the team and ensures effective application of the stc performance management process.
• Directs planning and selection of manpower the section in line with the business and operational plans.
• Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Section.

Performs other responsibilities and tasks related to the job as directed by line manager

A minimum of 6 years of relevant experience

Prior experience in telecommunications, satellite communications, mobile satellite services, or related connectivity services

Managerial

Bachelor Degree in Telecommunications Engineering or Technology