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Healthcare Customer Experience Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Cigna Healthcare
Full Time position
Listed on 2026-09-08
Job specializations:
  • Management
    Healthcare Management, Emergency Crisis Mgmt / Disaster Relief
  • Healthcare
    Healthcare Management, Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 180000 - 260000 SAR Yearly SAR 180000.00 260000.00 YEAR
Job Description & How to Apply Below

Cigna Healthcare is seeking a Customer Service Supervisor to lead a team of representatives, improving patient experience and care delivery. The role involves guiding policies, performance metrics, and collaboration with hospitals to ensure compliant, high-quality service.

The ideal candidate has 5–10 years in healthcare customer service management, strong leadership, and expertise in data analysis and reporting. A Bachelor’s in a related field is required, with a Master’s considered a plus.

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