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Customer Care Director – Utilities & Field Operations
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-10
Listing for:
Red Sea Global
Full Time
position Listed on 2026-09-10
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Red Sea Global is seeking a Manager – Customer Service to lead customer care operations for its utility subsidiary. You will oversee multi‑channel support, drive performance against SLAs, and manage a team of supervisors and agents.
The role requires 10–15 years in customer service within regulated sectors, and strong experience with CRM and CIS systems. On‑site work in Riyadh with strategic impact across divisions and regulators.
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