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Warranty Officer

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Confidential Jobs
Contract position
Listed on 2026-09-13
Job specializations:
  • Management
    Project & Program Management, Operations Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 140000 - 210000 SAR Yearly SAR 140000.00 210000.00 YEAR
Job Description & How to Apply Below
Position: Contract & Warranty Officer

Key Accountabilities Key Result Areas (KRAs):

-

The role is responsible for managing aircraft and component warranty claims, analyzing maintenance data, and driving cost-recovery initiatives with OEMs and vendors.

Functional:
  • Track warranty terms and conditions for purchased equipment, aircraft components, and services.
  • Coordinate with technical, procurement, and maintenance teams to ensure warranty claims are properly documented and submitted to vendors or manufacturers.
  • Follow up on warranty claims and ensure timely resolution with suppliers or manufacturers.
  • Analyze contract terms related to liability, service levels, penalties, and warranties to minimize company risk.
Operational:
  • Monitor active contracts on a daily basis to ensure services and deliverables are provided according to agreed terms.
  • Track warranty periods for aircraft components, equipment, and technical services.
  • Register and update warranty information in the company’s tracking system.
  • Coordinate with Maintenance and Engineering teams to identify items that are still under warranty.
  • Prepare and submit warranty claims to vendors and manufacturers with all required documentation.
Generic Responsibilities:
  • Ensure accurate documentation and reporting related to contracts and warranties.
  • Provide administrative and operational support for contract management activities.
  • Prepare periodic reports on contract status, renewals, and warranty claims.
  • Ensure compliance with company procedures and relevant regulations related to contracts and warranties.
Academic

Qualifications:

Bachelor’s degree in aviation Engineer

Professional

Experience:

3+ Years of Experience in Contract & Warranty Aviation or other Warranty and contract-related work.

Licenses and

Certifications:
  • Strong AMOS proficiency for claim identification, data extraction, and tracking.
  • Advanced Excel skills (pivot tables, formulas, data analysis).
  • Power BI for dashboards and performance reporting.
  • PowerPoint and Word for presentations and formal claim documentation.
  • Understanding of aircraft systems, maintenance records, and reliability data.
  • Experience in aviation warranty, engineering, or technical records is an advantage.
  • Strong analytical, communication, and negotiation skills.
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