Channal Manager

Who We Are

Opontia is the only digital-first consumer goods group in MENAT and Central & Eastern Europe, growing by acquiring successful e-commerce brands. We accept, operate, and scale outstanding e-commerce brands with superstar products. We are backed by leading global investors and have raised one of the largest Series A rounds in the region at $42M. We have offices in Riyadh, Istanbul, Warsaw, and Dubai.

We are looking for a highly motivated and driven Channel Manager based in Riyadh to be part of Opontias Brand Management team. This is a unique opportunity for a self-starter who will be a vital part of the Opontia growth team and will be responsible for managing a portfolio of fast-growing eCommerce brands on leading marketplace and e-commerce platforms such as Trendyol, Hepsiburada, Amazon, etc.

The ideal candidate should be experienced in the e-commerce lifecycle: online store setup, content creation, data analysis, platform tools, and FBA

• Manage brands end-to-end across different marketplaces (such as Trendyol, Hepsiburada, Amazon, etc.) daily by focusing on stock availability, price competitiveness, and assortment growth.
• Manage processing, fulfillment, and delivery of orders across all platforms in coordination with the Ops team.
• Analyze and take strategic marketing initiatives based on sales/marketing performance.
• Respond to pre and post-sales queries and reviews.
• Process returns and claims submissions across marketplaces in coordination with Ops
• Plan promotional campaigns and coordinate execution with the platforms
• Plan marketing campaigns with inputs from Brand Managers and Marketing teams
• Ensure optimal product presentation in terms of content, graphics, and images to drive sales and profitability through proper merchandising and visibility on online platforms and channels
• Gain complete category understanding in terms of highly demanded products, average basket size, and competitors to maximize and ensure consistent growth of the brand
• Work with cross-functional teams to resolve any issues impacting businesses and platforms
• Present analysis and recommendations to internal and external key stakeholders.
• Build strong relationships with Trendyol, Hepsiburada, Amazon, etc. account managers to increase exposure & get category insights to grow the brand

• 2+ years experience in e-commerce (preferably Trendyol, Hepsiburada, Amazon, etc.) doing online store setup, content creation, data analysis, usage of in platform-tools, order management, and fulfillment
• Experience building online strategies to increase sales, reduce costs and drive conversion of products, including price optimization, PPC, coupons and deals, customer communications, creative, subscribe and save, removing unprofitable products
• Experience in the GCC market; experience in Eastern European is a plus
• Fluency in Arabic and English.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• A highly entrepreneurial and analytical self-starter who can manage multiple projects
• Sound time-management and organizational skills;
  Excellent communication, problem-solving, and conflict-resolution skills with the ability to make quick judgment calls under pressure.
• Desire to work in a high-growth startup environment. Ability to work in a fast-changing environment and deliver results consistently