Sales Manager

Overview

Radisson Hotel Group is one of the world s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group  overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.

Together, we make Every Moment Matter.

We are looking for a natural brand promoter who seeks variety and excitement every day. At RHG, we cherish an entrepreneurial spirit and collaborative nature, and we foster an inclusive and supportive culture where every moment is meaningful. Explore growth opportunities with us and the chance to create memorable moments.

We are currently seeking a Sales Manager to join our vibrant team. At RHG, we value individuals who go beyond the resume 09 those with character, skills, talents, and a passion for creating memorable experiences. We prioritize mindset: anticipating guest needs, supporting your department, and delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Sales Manager
, you infuse our dynamic Sales Team with strategic vision, a results-driven mindset, and a passion for elevating customer interactions. Your leadership will steer our sales efforts to new heights and set the tone for achieving exceptional outcomes.

• Maintains good relations and solicits daily room night production of groups and conference business from the existing accounts to meet sales targets.
• Organizes VIPâ 80 arrivals, welcomes and provides them with assistance during their stay upon needs according to Radisson Collection Residences, Riyadh standards and to meet guest satisfaction.
• Plans sales activities by identifying potential customers, organizing sales calls and sales blitz to develop new business.
• Negotiates new contracts and renewals to meet sales targets.
• Coordinates with Front Office, Banqueting and Food & Beverage Department all specific guest requirements from Markets.
• Prepares a monthly sales activity report on the concerned Market, including companies and tour & travel agents.
• To define key strategies and tactics (in line with the marketing plan) for the regional segment in order to generate incremental revenue.
• Achieve monthly budget goals and new business targets.
• Set up and maintain good working relationships with all other areas of the hotel s operations, such as Front Office, Food and Beverage, Accounting, Reservations etc.
• Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
• No challenging emails or verbal communication will be entertained within internal and external guests.
• Highly motivated and carrying high degree of character is a must.
• Handle complaints and pass to Director of Sales & Marketing.
• To make professional presentations to key clients.
• To develop incentive schemes for local clients.
• To make sales calls to local clients.
• Research and present lost business reports at the Monthly Sales Meetings.
• Provide Director of Sales with weekly sales report.
• Attend various trade shows, functions as when required.
• Maintain familiarity with analyse the competition from other hotels which will be designated.
• Contribute to overall market plan.
• Participate in training programs.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel  policy on Fire, Hygiene, Health & Safety.
• To ensure that all potential and real hazards are reported and rectified immediately.
• To understand and strictly adhere to the Hotel  Employee rules & regulations.
• To report for duty punctually always wear the correct uniform and name tag.
• Perform any other duties as assigned to…