Digital Sales Consultant

As a leading automotive holding company specializing in both B2C and B2B markets, we are at the forefront of digital transformation in the automotive industry. Our commitment to innovation and customer satisfaction drives us to continuously enhance our digital platforms to provide exceptional experiences for our customers.

We are looking for enthusiastic and customer-focused Digital Sales Intern to join our dedicated online sales team. You will be responsible for supporting online sales executives, handling online inquiries, engaging with customers through digital channels, and facilitating the online sales process starting with helping customers to choose and finishing with car purchase.

• Respond promptly and professionally to all online customer inquiries via email, chat, social media, and other digital platforms.
• Provide detailed information about our products and services, answering questions and addressing concerns.
• Guide customers through the online purchasing process, assisting with product selection, financing options, and order placement.
• Accurately record all customer interactions and sales activities in the CRM system.
• Maintain up-to-date customer records and ensure data integrity.
• Develop and maintain a deep understanding of our products, services, pricing, and promotions.
• Stay informed about industry trends and competitor offerings.
• Work closely with the Online Sales Team Lead and other team members.
• Strive to exceed customer expectations by providing personalized and attentive service.

• Excellent written and verbal communication skills in Arabic and English.
• Strong interpersonal and customer service abilities.
• Ability to work with CRM systems and learn new tools quickly.
• Ability to multitask and manage time effectively.

• Desire to work with customers.
• Self-motivated with a goal-oriented mindset.
• Positive attitude and a team player.
• Adaptable to changing environments and customer needs.
• High level of integrity and professionalism.

If you enjoy working with customers, understanding products, and developing yourself, especially in digital sales, it is the perfect opportunity for you.