Supervisor - Sales Management

What you’ll be doing

The job holder of this position is responsible for selected brands’ sales and customer service, operating in a local distribution setup. They are also responsible for building and maintaining strong professional relations with selected key clients ensuring visibility, achievement of sales targets and delivery of high quality customers, as well as the collection of receivables for own accounts.

• Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.

• Implement activities under minimal supervision.
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely manner.

• Build and maintain effective customer relationships in order to build strong loyalty.
• Handle and respond to existing product queries from clients quickly, effectively and accurately.
• Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotation accordingly.
• Anticipate the clients’ needs and provide appropriate solutions to meet these needs.

• Conduct intensive and structured prospecting of new clients to identify and develop new accounts.
• Maintain relationships with existing Key Clients.
• Introduce the company’s profile and communicate the selection of products available.
• Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries and collections.
• Provide market feedback to the Sales Manager regarding movement of goods / brands.
• Ensure payment of receivables in a timely and diplomatic fashion.

• Keeping abreast of the market conditions and trends in the field pertinent to brands / products.
• Make out correct and tailored quotations based on in depth knowledge of the products.

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.