PwC Academy – B2C Sales Associate – KSA

Associate – B2C Sales at PwC Academy, a role that supports the growth of professional qualifications by engaging prospective learners and guiding them toward the programme best suited to their career aspirations.

• Engage with prospective learners through inbound and outbound channels to promote PwC Academy’s professional qualifications and training programmes
• Build and maintain strong relationships with learners by understanding their career goals and recommending suitable learning pathways
• Support the end‑to‑end enrolment process, ensuring a seamless and high‑quality customer experience
• Maintain accurate learner and sales pipeline records within CRM systems and support reporting activities
• Follow up on leads and enquiries in a timely manner to maximise conversion opportunities and achieve individual and team targets
• Collaborate with marketing and operations teams to support campaigns, learner engagement initiatives and programme launches
• Lead on‑ground promotional efforts such as University and School outreach programmes, information sessions, conferences and other events
• Develop a strong understanding of PwC Academy’s portfolio, market positioning and key professional qualifications
• Stay informed on market trends, competitor offerings and learner needs to support business growth opportunities
• Contribute to a collaborative team culture by demonstrating accountability, agility and a learner‑first mindset
• Uphold PwC’s values and professionalism in all learner and stakeholder interactions

• Years of experience: 1‑2 years of experience with a relevant training industry background
• Technical skills:
  Proficiency in CRM systems and lead management;
  Salesforce experience preferred;
  Knowledge of professional qualifications (ACCA, CMA, CPA, CFA, CIPD) preferred
• Soft skills:
  
  Strong consultative sales and client relationship skills with proven ability to meet targets;
  Excellent communication, negotiation and interpersonal abilities;
  Organized, detail‑oriented and able to manage multiple priorities;
  Ability to work well in a team as well as independently;
  Experience in the GCC market would be a plus
• Language skills:
  Proficiency in Arabic and English is a must
• Travel requirements:
  No travel required