Sales Account Manager - IT Solutions

We are a leading provider of integrated IT solutions including cybersecurity, infrastructure, software, and managed services committed to driving digital transformation for our clients across various sectors.

Role Objective:
To manage and grow key client accounts in the IT sector, deliver tailored technology solutions, ensure customer satisfaction, and achieve sales targets while overseeing financial performance and compliance.

• Manage and develop a portfolio of key IT clients ensuring satisfaction and retention.
• Understand client needs and propose customized IT solutions (cybersecurity, infrastructure, software, managed services).
• Identify and pursue new business opportunities within existing accounts and new prospects.
• Prepare and deliver compelling sales pitches, proposals, and demonstrations in collaboration with technical teams.
• Oversee the entire sales cycle from quotation to collection ensuring timely execution.
• Collaborate with pre-sales engineers, implementation, and support teams for successful solution delivery.
• Monitor market trends, competitor activity, and emerging technologies to adjust strategies accordingly.
• Achieve and exceed assigned sales targets.
• Develop and maintain strong relationships with partners and channels to expand sales in the assigned territory.
• Utilize CRM systems such as Odoo for lead, opportunity, and deal management.
• Promote the company and its services within the region.
• Evaluate current business processes, identify improvement opportunities, and implement procedures to maximize efficiency and standardization.

• Professional and collaborative work environment.
• Performance-based incentives and bonuses.
• Career development and growth opportunities.
• Advanced training programs in IT and sales.

• Bachelor's degree in E-Commerce, Sales, IT, Business Administration, or a related field.
• Minimum of 2 years of experience in corporate sales, account management, or solution selling in the IT sector.
• Fluent in Arabic and English (spoken and written, professional style).
• Strong communication and negotiation skills.
• Highly organized, punctual, and detail-oriented.
• Proficiency in CRM software and Microsoft Office Suite.
• Owns a private car and is willing to travel when needed.

• Ability to present complex IT solutions in a clear and client-friendly manner.
• Strong analytical and problem-solving skills.
• Experience with Odoo CRM.