Client Engagement Manager - Cloud Infra & Security Sales

Responsibilities

• Identify and target new enterprise customers for IT solutions:
  Cloud, Data, Security, Managed Services, Digital and Asset Performance Management.
• Develop and qualify leads through research, networking, industry events, referrals and digital campaigns.
• Build and maintain a strong pipeline aligned with quarterly and annual sales targets.
• Manage and grow existing client accounts by maintaining strong relationships, understanding evolving needs and identifying upsell/cross-sell opportunities.
• Act as a trusted advisor and liaison between the customer and internal delivery support teams.
• Understand client requirements, map them to suitable offerings and craft compelling value propositions.
• Coordinate with pre‑sales, technical and delivery teams to design and propose optimal solutions.
• Lead negotiations, prepare proposals and drive deal closure.
• Track and manage the entire sales cycle from lead capture, proposal submission, POC demo coordination and project kickoff to implementation monitoring.
• Ensure timely documentation and compliance with internal sales processes.
• Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection.
• Resolve billing issues or client escalations related to project delivery or commercial terms.

• MBA is a plus.
• 8‑10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutions.
• Proven track record in both new business development and account management in the KSA market.
• Strong understanding of IT infrastructure, networking, cloud and software solutions sales.
• Excellent communication, negotiation and relationship‑building skills.
• Exposure in selling into large enterprises, BFSI, Public Sector, Healthcare and Transportation.
• Strong industry/domain exposure in the identified industries.
• Excellent communication and presentation skills (written + verbal).
• Ability to collaborate across leadership, sales and delivery teams.
• Strategic thinker with the willingness to be hands‑on in execution when needed.