Sales Assistant

Job Overview

As a Sales Assistant at Dingli KSA, you will support the sales team in daily operations and customer relationship management. This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.

• Assist the sales team in processing orders, managing customer accounts, and maintaining sales records
• Prepare accurate quotations for customers and follow up on payments to ensure timely collections
• Respond promptly and professionally to customer inquiries regarding products, pricing, and order status
• Coordinate with internal departments such as logistics, production, and finance to ensure timely delivery and accurate invoicing
• Prepare sales reports and monitor sales activities to support sales performance analysis
• Maintain up-to-date knowledge of products and industry trends to assist customers effectively
• Support day-to-day administrative duties, including document handling, correspondence, and office supply management

• Proven experience as a Sales Assistant or similar role, preferably within the machinery or manufacturing industry
• Strong communication skills in English and Arabic
• Proficiency in MS Office applications and CRM/ ERP software
• Detail-oriented with excellent organizational and multitasking abilities
• Ability to work collaboratively in a team environment and meet deadlines
• Customer-focused mindset with problem-solving skills