Showroom Manager - Noblessa German Kitchens Showroom Dubai

We are expanding our team and looking for an experienced Showroom Manager to join Noblessa German Kitchens Showroom in Dubai, UAE.

• Enable Sales Team to act as a first‑class ambassador of the brand – proactively follows the Sales Process / Methodology.
• Establish daily routine to remind team on key sales success factors.
• Provide excellent professional work environment to support sales team in all directions, all displays and accessories, catering available. Maintain the showroom structure at a high level (floor, paint, lighting signboard).
• Secure teamwork and organize best practice exchange between sales team members.
• Supervise and manage the Showroom in all aspects to provide professional sales environment.
• Train Sales team about new kitchen designs, features and appliances.
• Secure maximum turnover to the company and avoid approaches by suppliers to gain business through company client contacts.
• Jump into the sales process where salesperson reaches limits in client negotiations, act as higher authority, and underline the importance of client relationship.
• Make provisions to apply the sales budget, monitor the showroom performance, and discuss corrective action if required.
• Ensure any walk‑in customer is seated at the sales desk with the sales team.
• Actively monitor updates about kitchen and appliance displays in the showroom, make sure discontinued kitchens are removed, and check with the Appliance Department to display only in‑stock appliances.
• Secure promotion material and promotion sign boards are installed in a timely manner; the sales team is aware of promotion details.
• Make random checks on measurements and kitchen designs in cooperation with salesmen.
• Secure technical precise and complete Purchase Order documentation, establish a review routine to avoid time‑intensive and costly revisions, and keep quality focus with salesmen.
• Establish best‑practice review – remind every salesperson about the key elements to successfully close a contract (Sales Methodology).
• Conduct regular coaching and training sessions (daily, weekly, monthly) to remind sales team about sales methodology.
• Revisit showroom outlook and design details; discuss possible changes with the sales team.
• Secure collection of contact details of walk‑in customers who do not receive a kitchen design, to allow follow‑up marketing activity.
• Check follow‑up activity by each salesperson and help focus on follow‑up.
• Ensure the showroom is in the best condition, clean, tidy, and all kitchen displays are 100% well installed.
• Secure compliance with the monthly store checklist carried out by Line Management.
• Secure proper documentation of the down‑payment process, especially full customer details on checks collected. Complete customer file and secure proper filing in showroom premises.
• Secure complete customer file and proper filing, e.g., secure all signatures are collected.
• Maintain petty cash, secure expenditure record, and send it regularly to finance.
• Take strict measures to avoid salesmen approaching suppliers to gain business through company salesmen, especially appliance suppliers.
• Contribute to the development of company vision, mission, and corporate strategy, to ensure the company maximises its short, medium, and long‑term profitability and returns to its shareholders.
• Contribute to translating the company’s overarching strategy into business plans for the function and ensure performance is effectively monitored and managed to achieve company and function strategic objectives.
• Monitor that the team follows policies and procedures in their dealings.
• Ensure an appropriate internal control framework is in place within the company to manage key business risks.
• Ensure the company operates in an environment of strong corporate governance and timely compliance with all obligations.
• Audit obligations (internal or external).

• Proven experience in showroom, retail, or sales management
• Strong leadership and team management skills
• Track record of achieving sales targets and driving business growth
• Excellent communication and customer relationship management skills
• Ability to oversee daily showroom operations and maintain exceptional service standards
• Experience in luxury kitchens, furniture, interiors, or premium retail is highly preferred
• Passion for premium products and delivering outstanding customer experiences