IT Senior Sales Account Manager

Responsibilities

• Managing and growing sales accounts by building strong client relationships.
• Identifying new business opportunities, and ensuring customer satisfaction.
• Understanding client needs, providing tailored IT solutions, and achieving sales targets while maintaining profitability.
• Manage a portfolio of existing clients, ensuring strong relationships and customer retention.
• Act as the primary point of contact for client accounts, addressing concerns and providing timely solutions.
• Regularly review client accounts to identify upsell or cross-sell opportunities.
• Execute strategic sales plans to achieve revenue and growth targets.
• Identify and engage potential new clients through networking, cold calling, and attending industry events.
• Present and demonstrate IT products, services, and solutions tailored to client needs.
• Conduct regular meetings with clients to understand their IT challenges and business goals.
• Collaborate with internal teams to deliver customized solutions.
• Stay updated on industry trends, competitor activities, and market conditions.
• Provide insights and feedback to management on customer needs and market opportunities.
• Prepare and deliver proposals, quotes, and contracts in line with company policies.
• Negotiate terms and conditions to close deals while ensuring profitability.
• Ensure proper documentation and compliance with contractual agreements.
• Track and report sales activities, pipelines, and revenue performance.
• Provide regular updates to senior management on account statuses and sales forecasts.

• Bachelor's degree in IT, Computer Science, Computer Engineering, Business Administration, Economics or a related field.

• Minimum 5 years’ experience in managing multiple accounts and working with enterprise-level clients.

• Excellent written and verbal communication skills in Arabic & English.
• Strong communication, negotiation, and interpersonal skills.
• Technical knowledge of IT solutions, including software, hardware, and cloud services.
• Ability to work independently and collaboratively in a fast-paced environment.