Corporate Sales Manager Job Riyadh area,Riyadh Region Saudi Arabia,Sales

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh – Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought‑after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Sales Department in Riyadh, the Corporate Sales Manager is responsible for ensuring comprehensive and complete coverage of own sales portfolio, covering all levels of accounts and all revenue streams within the account for a comprehensive client servicing, achieving targets and maximum productivity. Manages activities related to the sales functions with a focus on building long‑term, value‑based customer relationships that enable achievement of property sales objectives.

Achieves personal booking goals and makes recommendations on booking goals. Track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans.

As Corporate Sales Manager, you will be responsible for the following duties:

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.

To acquire, develop and manage local corporate business and government accounts according to the set business mix strategy.
Ensure maximum acceptance in RFPs.
To acquire, develop and manage business travel agent accounts (BTA) according to the set business mix strategy.
To constantly monitor the market and the competition and report on threats and opportunities.
To provide accurate and timely reporting on segment and account production and propose tactics and strategies to improve revenue or avoid shortfalls.
Implement and execute all sales objectives and action plans to reach and exceed targets set.
Quote and negotiate prices with customers for transient, long stay and group business with established parameters.
Establish and maintain files of major accounts and ensure maintenance of the accounts in the management system.
Understand the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and know how to sell against them.
Ensure that selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible.
Gain an understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer a better business solution.
Cross‑sell brand across MOHG portfolio through the Mobilize program.
Support customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
Service our customers in order to grow share of the account.
Build strong relationships with customers, guests and team members in order to gain full understanding of their needs and work to serve them effectively.
Set a positive example for the sales, reservations and conference sales teams.
Handle guest complaints and disputes.

As Corporate Sales Manager, we expect from you:

Achieves financial targets and monitors progress of team’s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.

Ensure the team understand and achieves all KPIs related to the department.
Attend trade shows and fairs and ensure coverage in all…