Key Account Manager -Diagnostics Laboratory; Saudi Nationals

Key Account Manager – Riyadh, Saudi Arabia

We seek an experienced Key Account Manager to manage strategic laboratory accounts and drive business growth within the diagnostics market in Riyadh, Saudi Arabia.

• Develop strong relationships with key customers including hospitals, laboratories, diagnostic centers, and healthcare institutions.
• Achieve assigned sales targets for diagnostic instruments and reagents.
• Identify new business opportunities and expand the company’s presence within assigned territories.
• Prepare quotations, proposals, tender documentation, and negotiate contracts.
• Develop strategic account plans to maximize long‑term customer value.
• Coordinate with application specialists, service engineers, logistics, and customer support teams to ensure successful project implementation.
• Conduct regular customer visits to understand operational needs and provide appropriate diagnostic solutions.
• Monitor customer reagent consumption and instrument utilization to support business growth.
• Maintain an accurate sales pipeline and forecast using CRM tools.
• Analyze market trends, competitor activities, and customer requirements to develop effective sales strategies.
• Participate in product demonstrations, workshops, exhibitions, and scientific meetings.
• Ensure compliance with company policies, healthcare regulations, and quality standards.
• Support tender submissions and public/private sector procurement activities.
• Build relationships with key decision‑makers, including laboratory directors, pathologists, procurement teams, biomedical engineers, and hospital management.

• Bachelor’s degree in Medical Laboratory Science or a related life‑sciences field.
• 3–5 years of experience in diagnostics, IVD, clinical laboratory, medical devices, laboratory automation, hospital diagnostics, or healthcare sales.
• Strong understanding of laboratory workflow, diagnostic instruments, and reagent business.
• Experience managing key accounts and achieving sales targets.
• Experience with laboratory analyzers and reagent business is highly preferred.
• Experience in government tenders and large healthcare projects is an advantage (GPPRR tenders).
• Good knowledge of clinical chemistry, immunoassay, hematology, coagulation and laboratory workflow/automation.
• Proficiency in consultative selling and negotiation.
• Excellent communication, presentation, relationship‑building, strategic planning, and business development skills.
• Financial and commercial awareness; strong analytical and problem‑solving skills.
• Ability to work independently and within cross‑functional teams.
• Excellent organisational and time‑management skills.
• MBA or sales certification is an advantage.

We are an equal opportunity employer and welcome applications from individuals with disabilities.