Lead Parts Sales Specialist

Responsibilities

• Drive achievement of annual parts sales targets and contribution margin objectives.
• Lead and ensure disciplined execution of all ITO sales processes.
• Maintain strong pipeline management with regular pacing updates, win/loss analysis, and commercial risk identification.
• Ensure timely responsiveness to RFQs, customer inquiries, and commercial requests.
• Escalate critical commercial issues and opportunities to manage proactively.
• Proactively follow up on RFQs, purchase orders, and business opportunities.
• Support pricing strategy discussions, commercial negotiations, and offer alignment.
• Identify growth opportunities for parts sales, and long-term business expansion.
• Build strong relationships with plant stakeholders and provide proactive support.
• Support customer requirements related to engineering clarification, customized parts, and consumables.
• Coordinate outage preparation activities and ensure parts availability alignment with outage schedules including customer visits and commercial engagement plans.
• Establish and maintain strong relationships with buyers, sourcing teams, and department heads.
• Facilitate alignment between customer procurement teams and internal execution functions.
• Coordinate with fulfillment teams to improve delivery performance and customer satisfaction.
• Conduct regular follow-up meetings to address sourcing and delivery challenges.
• Support field activities during outages and gather technical feedback from site teams.
• Maintain strong collaboration with engineering teams to support urgent customer requirements.
• Support cash flow forecasting, revenue estimation, financial planning activities, PD management, delivery coordination, and warehouse-related activities.
• Improve operational efficiency through digital tools and AI utilization.

• Bachelor’s degree in electronic/electrical/mechanical engineering or related fields
• At least one year experience in parts sales and ITO Process
• Strong knowledge in customer service / customer relations
• Strong oral and written communication skills in both English and Arabic
• This role requires minimum 50% travels within KSA
• Eligibility Requirement:
  Applicants must have the legal right to work in KSA without company sponsorship or time restrictions.