Representative Outdoor Sales

Overview

Representative, Outdoor Sales role within alfanar Building Systems / alfanar Construction, focused on driving sales and building relationships with new and existing customers in assigned territories in Saudi Arabia (Riyadh). The business operates in construction and manufacturing with a focus on building products and systems.

• Sales Generation:
  Actively prospect and acquire new customers within the assigned geographical area. Identify potential sales opportunities and generate leads through networking, cold calling, and attending trade events. Conduct product demonstrations and presentations to drive sales.
• Customer Relationship Management:
  Build and maintain strong, long-lasting relationships with customers to ensure repeat business. Serve as the primary point of contact for inquiries and concerns, ensuring high levels of customer satisfaction. Follow up regularly to understand needs and provide tailored solutions.
• Product Promotion & Brand Awareness:
  Promote and represent the company’s products and services, aligning offerings with customer needs. Stay up-to-date with industry trends and competitive products. Provide customers with detailed product information, price quotes, and recommendations.
• Sales Targets & Reporting:
  Meet or exceed monthly, quarterly, and annual sales targets. Track and report on sales activities, opportunities, and outcomes with accurate forecasting. Maintain and update records of client interactions and sales activities using CRM software.
• Market Analysis & Feedback:
  Monitor competitor activity (pricing, promotions, products). Gather and report customer feedback to assist in product development and marketing strategies. Analyze market trends and adapt sales strategies to maximize growth.
• Administrative Support:
  Prepare and submit regular sales reports, proposals, and contracts. Ensure timely follow-up on orders and delivery. Maintain accurate customer records and complete administrative tasks efficiently.
• Customer Service & Problem Resolution:
  Resolve customer issues and complaints promptly, handling order discrepancies, delivery issues, and product concerns professionally.

• HR Proficiency:
  Ability to obtain updated soft and technical skills related to the job; maintain a vision and plan for career development.
• Delivery:
  Execute planned activities to meet operational and development targets; use resources efficiently; provide periodic reports detailing deviations and task execution.
• Problem-Solving:
  Address related problems and escalate complex operational issues as needed.
• Quality:
  Ensure quality requirements to develop effective quality control processes and product/process specifications.
• Business Process Improvements:
  Develop well-defined written systems, policies, and procedures; seek automation opportunities where possible.
• Compliance:
  Adhere to related policies, procedures, and work instructions.
• Health, Safety, and Environment:
  Ensure compliance with safety, quality, and environmental management procedures within the area of work to guarantee safety and delivery of high-quality products/services.

• Academic
  
  Qualification:
  
  Diploma or Degree.
• Work Experience:
  
  2 to 4 years.
• Technical / Functional
  
  Competencies:
  
  Safety awareness and compliance.