Key Account Team Leader – Data Center & Mission Critical

The Key Account Team Leader – Data Center & Mission Critical

The Key Account Team Leader – Data Center & Mission Critical will be based in Riyadh and lead the growth of our strategic business across the Data Center, Healthcare, and Mission Critical sectors in the Kingdom of Saudi Arabia. This role is responsible for developing and managing long-term relationships with hyperscale and colocation operators, healthcare providers, pharmaceutical companies, EPC contractors, MEP contractors, consultants, developers, and government organizations.

You will drive business development, project acquisition, and specification activities for Daikin's high-efficiency HVAC solutions designed for mission-critical environments, where reliability, energy efficiency, and operational continuity are essential. Working closely with the Data Center Business Unit, Application Engineering, Product Management, Service, and Sales teams, you will lead strategic account planning, identify new business opportunities, and deliver sustainable growth while positioning Daikin as the preferred HVAC partner for mission-critical applications.

You will lead the growth of Daikin's Data Center & Mission Critical business by developing strategic customer relationships, driving project acquisition, influencing project specifications, and delivering sustainable revenue growth, including the following key responsibilities:

• Develop and execute the business strategy for the Data Center & Mission Critical segment in alignment with Daikin Saudi Arabia's growth objectives.
• Drive sales growth by identifying and developing opportunities across Data Centers, Healthcare Facilities, Pharmaceutical Manufacturing, Laboratories, Government Critical Facilities, and other mission-critical applications.
• Build and maintain a robust project pipeline from early specification through project award and execution.
• Achieve annual sales, revenue, order intake, and profitability targets.

• Develop and maintain trusted relationships with key decision-makers across hyperscale operators, colocation providers, hospital groups, healthcare authorities, pharmaceutical companies, consultants, developers, EPC contractors, and MEP contractors.
• Develop and execute strategic account plans to drive long‑term customer growth and maximize business opportunities.
• Position Daikin solutions during the early design and specification stages of major projects to secure preferred vendor status.
• Strengthen customer satisfaction through proactive engagement, effective issue resolution, and long‑term partnership development.

• Identify emerging market opportunities and monitor investment trends within Saudi Arabia's rapidly growing Data Center and Healthcare sectors.
• Conduct regular customer meetings, project site visits, and Gemba activities to understand customer needs, project challenges, and competitive dynamics.
• Analyze market trends, customer insights, and competitor activities to support strategic planning and business growth.

• Promote Daikin's portfolio of mission‑critical HVAC solutions, including precision cooling, chilled water systems, applied products, controls, energy‑efficient technologies, and sustainable cooling solutions.
• Collaborate with Application Engineering to develop optimised technical solutions that meet customer and project requirements.
• Lead technical presentations, solution workshops, and customer demonstrations to strengthen project specifications and customer confidence.
• Support commercial negotiations, pricing strategies, and contract discussions while protecting business profitability.

• Collaborate with Engineering, Product Management, Factory, Service, Marketing, and Operations teams to deliver integrated customer solutions.
• Ensure effective coordination and communication throughout the project lifecycle, from specification and design through commissioning and after‑sales support.

• Bachelor's degree in Mechanical Engineering or a related engineering discipline.
• MBA or a qualification in Business…