ممثل مبيعات -الاحساء Salesperson - Alahsa

Job Summary

We are seeking a motivated and customer-focused Salesperson to represent our products and services in Alahsa. The successful candidate will engage with customers, understand their needs, provide accurate product recommendations, achieve sales targets, and deliver a positive customer experience. This role requires strong communication skills, a proactive approach to selling, product knowledge, and the ability to work effectively in a fast-paced retail or sales environment.

• Customer Engagement:
  Welcome customers, identify their needs, provide attentive service, and create a professional and positive shopping or sales experience.
• Product Presentation:
  Explain product features, benefits, pricing, promotions, availability, and usage in a clear and accurate manner.
• Sales Achievement:
  Meet or exceed assigned sales targets, revenue goals, conversion objectives, and other relevant performance indicators.
• Needs-Based Selling:
  Ask appropriate questions to understand customer requirements and recommend products or services that best match their needs and budget.
• Upselling and Cross-Selling:
  Identify relevant opportunities to recommend complementary products, upgrades, promotions, and additional services while maintaining customer trust.
• Sales Transactions:
  Process customer orders and sales transactions accurately in accordance with company procedures, pricing guidelines, payment requirements, and approved discounts.
• Customer Follow-Up:
  Follow up with customers regarding inquiries, orders, product availability, service requests, and post-sale needs to support customer satisfaction and repeat business.
• Merchandising and Store Standards:
  Maintain attractive product displays, ensure accurate price labels, replenish stock when required, and keep the sales area organized and presentable.
• Inventory Coordination:
  Monitor product availability, report stock discrepancies, support stock counts, and coordinate with relevant teams to address replenishment requirements.
• Customer Complaints:
  Listen to customer concerns, resolve issues within assigned authority, and elevate complaints or service risks to the Supervisor or relevant team without delay.
• Sales Reporting:
  Record customer interactions, sales activities, orders, and relevant market feedback accurately in approved systems and provide regular updates to the Supervisor.
• Promotional
  
  Activities:
  
  Support the implementation of promotions, product launches, campaigns, and in-store or field sales activities in line with company guidelines.
• Policy Compliance:
  Follow company policies, sales procedures, customer service standards, cash-handling requirements, health and safety guidelines, and applicable local regulations.
• Market Awareness:
  Share customer feedback, competitor observations, product requests, and market insights relevant to sales performance in the Alahsa market.
• Team
  
  Collaboration:
  
  Work closely with Sales, Store Operations, Customer Service, Inventory, and other relevant teams to support business objectives and ensure smooth daily operations.
• Continuous Improvement:
  Identify opportunities to improve customer service, product knowledge, sales techniques, merchandising standards, and overall sales performance.

• Experience:
  
  Previous experience in sales, retail, customer service, business development, or a related field is preferred.
• Education:
  
  High school diploma or equivalent is required; a diploma or bachelor’s degree in business, marketing, sales, or a related discipline is preferred.
• Sales
  
  Skills:
  
  Demonstrated ability to engage customers, identify needs, present products, overcome objections, close sales, and achieve assigned target.
• Customer Service:
  Strong customer service skills with a professional, helpful, patient, and solution-oriented approach.
• Communication:
  Strong verbal communication and active listening skills, with the ability to explain product information clearly to customers.
• Product Knowledge:
  Ability to learn and accurately communicate product features, benefits, pricing, promotions, and availability.
• Negotiation and Persuasion:
  Ability to influence purchasing decisions, respond to customer concerns, and…