Business Development Manager

Apply for Business Development Manager – Riyadh, Saudi Arabia at Western Union in الرياض, S01, SA. This Full time on site position offers great opportunities for career growth.

LOCATION:

SA – Riyadh TYPE:
Full time

WORK SHIFT:

Onsite

Overview At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger.

Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible. Are you ready to make an impact in a global financial services company? Are you passionate about building strong partnerships, driving business growth, and helping people move money across borders?

Join Western Union as a Business Development Manager and play a key role in expanding and supporting our agent network across Saudi Arabia.

This is a hybrid role based in Riyadh (minimum 3 days in the office).

Working closely with cross-functional teams, you will help deliver business growth while ensuring operational excellence and compliance.

In this role, you will:

• Develop and maintain strong relationships with existing and prospective remittance agents across Saudi Arabia.
• Identify and onboard new agent partners to expand Western Union's market presence.
• Drive agent performance through sales initiatives, promotional campaigns, pricing programs, and product adoption strategies.
• Support revenue growth by identifying new business opportunities within the remittance and payments ecosystem.
• Collaborate with internal stakeholders across Marketing, Operations, Compliance, Product, and Finance to support business objectives.
• Monitor market trends, competitor activity, and customer needs to identify business opportunities and recommend actions.
• Conduct regular business reviews with agents to evaluate performance and implement improvement plans where needed.
• Ensure agents operate in accordance with Western Union policies and local regulatory requirements.
• Support negotiations and commercial discussions with partners to strengthen relationships and drive mutual growth.
• Travel regularly within Saudi Arabia to engage with partners and support business initiatives.

• 5-7 years of experience in business development, sales, account management, partnership management, or related commercial roles.
• Experience with in the remittances, payments, banking, Fin Tech, or broader financial services industry.
• Good knowledge of the Saudi Arabia payments and remittance landscape.
• Proven ability to manage partner relationships and drive commercial results.
• Understanding of regulatory and compliance requirements within the financial services sector, including AML/KYC principles.
• Strong sales, negotiation, and relationship management skills.
• Ability to analyze business performance and identify growth opportunities.
• Excellent communication and stakeholder management capabilities.
• A proactive, self-driven approach with strong organizational skills.
• Ability to work effectively within a fast-paced, matrixed, and multicultural environment.
• Fluency in English;
  Arabic language skills are preferred.
• Based in Saudi Arabia with the ability to travel as required.

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your KSA specific benefits include:

• Group Life policy, fully sponsored by Western Union Comprehensive Group Medical policy – Spouse and children up to age 25 can be covered, subject to the insurer’s review of…