Senior Director - Cloud Customer Engagement
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-14
Listing for:
SITE سايت
Full Time
position Listed on 2026-09-14
Job specializations:
-
Sales
Business Development, Account Manager, Client Relationship Management
Job Description & How to Apply Below
To own the customer engagement strategy and annual target-setting for public and private sector portfolios, driving new-logo acquisition and pipeline growth in partnership with Solution Excellence and Products Management.
Main Responsibilities- Own the customer engagement strategy and annual target-setting for public and private sector portfolios.
- Act as the senior liaison between Cloud Services and Solutions and Commercial/Sales leadership on new-logo acquisition strategy.
- Drive revenue enablement initiatives and Lead-to-Cash pipeline acceleration for new-logo accounts.
- Oversee value messaging strategy across all cloud offerings.
- Own strategic collaboration with Cloud Solution Excellence and Cloud Products Management on unified customer strategy.
- Define and monitor engagement KPIs, annual revenue targets, and growth outcomes.
- Build strategic relationships with key clients to support retention and expansion.
- Proven value of sales record in the cloud business
- Achieved department-wide annual revenue targets.
- Expanded new-logo account base across sector portfolios.
- Strategic account plans with strong cross-functional alignment.
- Engagement KPI and revenue performance reports for senior leadership.
- Bachelor's degree in IT, Computer Science, or a related field.
- 10+ years of relevant experience in customer engagement, cloud solutions or related field.
- Sales/Account Management certification preferred; MBA is a plus.
- Strategic Planning, Revenue Enablement, Client Relationship Management, Cross-functional Leadership, Sales Funnel Management
Position Requirements
10+ Years
work experience
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