Clinical Administrative Assistant

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for a full-time position at our outpatient primary care clinics located in the central region of our service area. The clinics in this region are located in Roanoke Rapids. You will have the opportunity to indicate which location(s) you are interested in on the application.

Key responsibilities will include answering the phone and document management—scanning, filing, etc. of forms and records. The position requires timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and a team approach to care are also essential. Hours will generally be Monday‑Friday 8:00 am – 5:00/5:30 pm; some Saturday coverage may be required.

Successful candidates must demonstrate the Rural Health Group Core Competencies, which include:

• Analyzing quality metrics and conducting pre‑visit planning
• Referrals—making, tracking, and following up
• Assist with patient tracking and recalls
• Assist with all document management including daily scanning
• Ordering of medical and office supplies
• Provide relief for front desk staff as needed

• High school diploma or GED
• Outpatient medical office experience preferred
• Excellent organizational, telephone, and communication skills
• Must be able to work well with the public and provide excellent customer service
• Ability to multi‑task and work efficiently in a potentially stressful environment
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to use good judgment in carrying out responsibilities
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment and Microsoft Office software programs
• Must be able to quickly learn to use electronic health records / medical practice management system (scheduling, registration, data entry, etc.)
• Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.

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After accepting employment, new hires are required to complete an I‑9 form and present documentation of their identity and eligibility to work in the United States.