Retail Assistant Store Manager

Core Values

• Join our team and live the Ollie‑tude! (Ollie’s Core Values)
• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Keep improving every day.
• BE REAL – Be honest, transparent, genuine, trustworthy, and sincere.

• Medical, Dental, Vision, and RX coverage begin after 90 days of employment.
• 401K with generous company match and immediate vesting.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front‑end of the store. The ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include associate development, customer service, asset protection, and store maintenance.

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and related reports to meet financial and operational goals.
• Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
• Maintain the front‑end, entrance, and exterior of the building.
• Assign daily tasks and monitor the productivity of all Associates.
• Organize and maintain office areas.
• Support the Door‑to‑Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure corrective actions are finished.
• Lead monthly safety meetings with store Associates and assess changes from these meetings.
• Ensure customer service standards meet company expectations.
• Execute required price changes.
• Coaching, training, evaluating, supervising, and scheduling store Associates.
• Perform all Team Leader functions to open and close the store when needed.
• Lead associate donation programs and Ollie’s Army sign‑up and membership.
• Recruit, interview, select, and onboard candidates to meet staffing needs.
• Complete any additional responsibilities and/or duties as assigned.

• High school diploma or equivalent required.
• Minimum 1–2 years of retail supervisory experience in a mid‑size to large retail or service‑oriented business.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to read, write, and speak English.
• Professional work environment management skills.
• Sound judgment and the ability to preserve confidentiality.
• Accuracy and attention to detail.
• Organizational skills to prioritize tasks and meet strict deadlines.
• Knowledge of industry terms and processes.
• Effective communication and delegation skills.
• Outstanding interpersonal and listening skills.
• Positive attitude and ability to interact well with customers and Associates.

• Lift and carry up to 50 pounds.
• Push and pull up to 35 pounds.
• Stand for extended periods.
• Bend and twist frequently.
• Grip, reach, and pinch with arms and hands frequently.
• Squat, kneel, balance, and climb occasionally.
• See, hear, and speak regularly.
• Work in a constant state of alertness and safe manner.
• Operate a motor vehicle with a valid state‑issued license.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the “Know Your Rights” notice from the Department of Labor.