Parking Assistant - Carilion Roanoke Memorial Hospital
Listed on 2026-07-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Spanish Customer Service, Bilingual
Parking Assistant
- Carilion Roanoke Memorial Hospital
Employment Status: Full time
Shift: Any Day, Any Shift (United States of America)
Facility: 1906 Belleview Ave SE
- Roanoke
Requisition Number: R160349 Parking Assistant
- Carilion Roanoke Memorial Hospital (Open)
How You’ll Help Transform Healthcare:
The Parking Assistant provides safety, assistance and information to patients, guests and staff entering or exiting facility including valet parking services and traffic control.
The Parking Assistant- Manages flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.
- May direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
- Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
- Cross-trains in all parking areas.
- May notify nurses when a patient arrives.
- Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
- Drives, inspects and manages maintenance for all vehicles.
- Provides after hours transportation for special groups or tours.
- Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.). Drives vehicles to overflow lot as needed.
- Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage. Tracks and reports daily ticket count for Guest Services.
- Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de-escalating situations occurring in parking areas with hostile guests.
- Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.
What We Require:
- Education: High School Graduate or GED required.
- Experience: Two years related experience in customer service or parking.
- Licensure, certification, and/or registration: Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.
- Other
Minimum Qualifications:
Must have strong communications skills, be hospitable, calm, have tact, diplomacy and be professional in all situations.
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Carilion Clinic is an Equal Opportunity
Employer:
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
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